Shipping & returns

SHIPPING

Blue Lagoon skincare offers free standard shipping within the United States on all orders over $95.

Please note that it may take us up to 3 business days to prepare and dispatch orders upon receipt depending on the weekday and holidays. However, we aim to dispatch all orders within 1-2 business days.

Standard shipping cost is  $9.9 with expected delivery in 3-5 business days

Canada and Mexico shipping cost is calculated at checkout with expected delivery of 7-14 days

CUSTOMS AND TAXES

USA Orders

All US orders are delivered from our warehouse in Cicero, Illinois, USA so there are no import fee  upon delivery within US. 

Orders are delivered to customer's door. Sales tax is excluded from the USD product price in Blue Lagoon online shop and is to be paid according to tax regulations of each state.

Canada and Mexico Orders:

All orders are delivered from our warehouse in Illinois, USA. Import fees may be applied upon delivery. Blue Lagoon is not responsible for any import fees charged. For further information on applicable import fees in your country, we recommend that you contact the customs authorities.

Orders are delivered to customer's door. Sales tax is to be paid according to tax regulations of each country.

RETURNS AND REFUNDS

Blue Lagoon Skincare shop is committed to offer the finest selection of skin care and spa products. Every Blue Lagoon product purchased in Blue Lagoon online shop comes with an unconditional guarantee. Should you not be satisfied with your purchase you can request a return within 30 days from the date of delivery through your account or through the form accessible at "my orders and return" . We will share with you more information and arrange your return or refund. Please note that we only refund the product not the shipping. As soon as the returned items are received at our warehouse, refund is processed. The refund procedure may take up to 14 days.